Last Updated November 7, 2017
Information Collection and Use:
Exquisite Air Charter, LLC is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Exquisite Air Charter's primary goal in collecting personal information is to provide a meaningful, enjoyable and customized experience while using the website, and to allow Exquisite Air Charter, LLC to develop new products and services that are relevant to consumers. Personal information received online will only be used for the internal technical, administrative, or marketing purposes of Exquisite Air Charter, LLC, except as otherwise required by law or as Exquisite Air Charter, LLC discloses to when the information is collected.
When you visit ExquisiteAirCharter.com, we will not collect any personal information about you (including but not limited to your name, address, telephone number, email address, and credit card number if you place an order with us) unless you provide it to us voluntarily. If you choose not to provide us with personal information you can still access our website; however you may be unable to participate in certain promotions or place orders for charter services.
Aggregate and Statistical Data:
A cookie is a piece of data stored on the user's hard drive containing information about the user. Neither our cookies nor web log information collects any personal information such as your name or email address. In some cases we may also collect information about you that you voluntarily submit and which is not personal, such as general statistical information like age, gender, zip/postal code, preferences and interests. Once the user closes their browser, the cookie simply terminates. If a user rejects the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.
When you view our website, we may store some information on your computer. This information will be in the form of a small text file, also called a "cookie." Cookies help us in many ways to make your visit to our website more enjoyable and meaningful to you. For example, we may use a cookie to remember, temporarily, what entries you made on a form so that if an error occurs you will not have to start all over again. They also allow us to tailor a website or advertisement to better match your interests and preferences. Most browsers can be configured not to accept cookies or to indicate when a cookie is being sent.
"Web Beacons" (also called "single-pixel gif" or "web pings"), cookies nor web log information collects any personal information. They do not contain personal information such as your name or email address. Web beacons are site instrumentation that help us to determine, for instance, whether a page has been viewed or not and, if so, how many times. When you ask us to send you information on a promotion or a newsletter, we may use web beacons to establish how many of the emails are actually opened. In general, any electronic image viewed as part of a web page, including an ad banner, can act as a web beacon.
We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are stored when posting a photo or message, in order to enable us to track down offensive postings. We do not use this information for any other purpose. Log Files are not tied to personally identifiable information.
We store information that we collect through cookies, log files, clear gifs, and/or third parties to create a profile of our users. A profile is stored information that we keep on individual users which details their viewing preferences. Consequently, collected information is tied to the user's personally identifiable information to provide offers and improve the content of the site for the user. This profile is used to tailor a user's visit to ExquisiteAirCharter.com. We do not share your profile with third parties.
How We Might Use Your Information:
We may use your personal information to contact you. For example, we may occasionally send you marketing or promotional materials including e-mails or other information; we may respond to your comments or requests for information; or we may contact you if needed in the course of processing or fulfilling your request for charter services offered through our websites.
We also use personal information about you to improve our marketing and promotional efforts; to statistically analyze site usage; to improve our content and product offerings; and to customize our sites' content, layout and services. We may also use your information to deliver information to you that, in some cases, is targeted to your interests, such as targeted banners, new services and promotions. We believe these uses allow us to improve our site and better tailor it to meet our visitors' needs. Exquisite Air Charter, LLC does not collect personal information automatically, but we may combine non-personal information collected automatically with your previously submitted personal information.
Exquisite Air Charter, LLC will not trade, sell or share your personal information without your consent, unless required by law or as disclosed to you when the information is collected.
Occasionally, we may share personal information from you (such as name, mailing addresses and email addresses) with agents, contractors or partners of Exquisite Air Charter, LLC in connection with services that these individuals or entities perform for or with Exquisite Air Charter, LLC. These agents, contractors or partners are restricted from using this data in any way other than to provide services for Exquisite Air Charter, LLC, and they may not share or resell this data. We may, for example, provide your information to agents, contractors or partners for data processing services, for contacting winners of contests or so that they can mail you information that you requested.
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.
This web site contains links to other sites. Please be aware that we (Exquisite Air Charter, LLC) are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. Users who no longer wish to receive our newsletter and promotional communications may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email. Please see our choice and opt-out below.
Surveys, Contests and Profile Data:
From time-to-time our site requests information from users via surveys, opinion polls or contests regarding their interests, needs, and opinions. This information can be helpful in providing better services and products that meet customer needs. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. These events may ask you to provide personal information that is needed in order to administer the contest or promotions and to notify winners. Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
Consumer Services and Contact Information:
If you provide our customer service representatives with feedback on your experiences with our products/services or otherwise submit questions to our customer service representatives or webmasters, you will be asked to supply personal information for our record keeping and follow-up.
If a user elects to use our referral service for informing a friend about our site, we ask them for the friend's name and email address. Exquisite Air Charter, LLC will automatically send the friend a one-time email inviting them to visit the site.
Exquisite Air Charter, LLC takes every precaution to protect our users' information from loss, misuse or alternation. When users submit sensitive information via the website, your information is protected both online and off-line. Agents, contractors, or partners of Exquisite Air Charter, LLC who have access to your personal information in connection with providing services for Exquisite Air Charter, LLC are required to keep the information confidential and are not permitted to use this information for any other purpose than to carry out the services they are performing for Exquisite Air Charter, LLC.
Your personal information will generally be stored in our Exquisite Air Charter, LLC databases, which are located in California, but may be stored in additional locations for the purpose of maintaining system backups or in disaster recovery situations. Exquisite Air Charter's data protection standards are the same, regardless of where your personal information is stored.
In the event that we request sensitive information, such as a credit card number, that information is encrypted and protected with encryption software. While on a secure page, the lock icon at the bottom of your web browser becomes locked, as opposed to un-locked, or open, when you are just surfing.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. ALL employees are kept up-to-date on our security and privacy practices. Finally, the servers that we store personally identifiable information on are kept in a secure environment, in a locked facility.
Supplementation of Information:
In order for this website to properly fulfill its obligation to our customers, it is necessary for us to supplement the information we receive with information from 3rd party sources for the purposes of identification verification.
Correction/Updating Personal Information:
Our users are given the opportunity to “opt-out of having their information used for purposes not directly related to our site at the point where we ask for the information. For example, our order form has an “opt-out mechanism so users who buy a product from us, but do not want any marketing material, can keep their email address off of our lists.
Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether they should proceed with services that require an outside party, or not.
Access To Your Personal Information:
Exquisite Air Charter, LLC will use reasonable efforts to supply you with the information you requested to access and to correct any factual inaccuracies in this information.
Notification of Changes:
Exquisite Air Charter, LLC
28830 Oak Spring Canyon Road
Canyon Country, CA 91387